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At the present time, we do not accept any insurance directly.  If you would like a statement to send to your insurance for out-of-network reimbursement, please let your therapist know.  You are responsible for checking your insurance to see if it covers your therapist and therapy.  Please be aware that associate therapists are often not covered by insurance.  

 

Why We Don’t Accept Health Insurance

While we understand it can be difficult to find a mental health provider through insurance, we are sadly unable to accept it.  There are many reason for this and we have attempted to explain them below:

 

1. Administrative Burdens

Accepting insurance involves a significant amount of time on administrative work rather than on patient care. Navigating pre-authorization requirements, handling claims, and dealing with reimbursement delays require extensive documentation and frequent communication with insurance companies. Opting out of insurance networks reduces these administrative demands, allowing us to allocate more time and focus to client care.

 

2. Control Over Treatment 

In-network insurance companies often dictate certain aspects of care, including types of treatment covered, frequency of sessions, and duration of coverage. This can limit our ability to fully customize treatment plans to each clients needs. Opting out of insurance networks allows us more flexibilty in choosing the treatment approach that best suits each patient’s goals and timelines, leading to a more personalized and effective care experience.

 

3. Sustainable Economics

Insurance reimbursement rates for mental health providers tend to be significantly lower compared to other medical specialties. Many therapists find that the rates offered by insurance companies do not align with the overhead and resources necessary to maintain a high-quality practice. Operating outside of insurance networks can create a more sustainable business model, allowing us to provide a high standard of care without the financial strain.

 

4. Improved Quality of Care

Seeing fewer patients and spending more time with each one often leads to higher quality interactions. By not accepting insurance, we can schedule fewer clients and improve our focus on our clients.  We can also schedule longer or more frequent sessions without being restricted by insurance billing codes or pressured to meet high quotas.  

 

5. Transparency in Pricing

Insurance billing can sometimes be complex and opaque, leading to unexpected costs or “surprise bills” for patients. Opting out of insurance networks allows us to offer straightforward, transparent pricing where patients know exactly what they’re paying for. This upfront pricing can foster a stronger, trust-based relationship, as both parties are clear on financial terms from the beginning.

 

6. Privacy Concerns

Privacy concerns are particularly relevant in mental health care. When using insurance, mental health treatment often requires a formal diagnosis that goes on the patient’s medical record. Insurance companies may review records and demand changes to treatment based on limited information.  Opting out of insurance allows us to maintain a higher level of privacy for patients who may be uncomfortable sharing details of their treatment with insurers.

 

Conclusion: A Patient-Centered Approach, Not a Public Health Solution

While there are many reasons we don’t accept insurance, we realize it can create barriers to care for many patients. The initial out-of-pocket costs may be prohibitive, limiting access for individuals who cannot afford private pay services. This can exacerbate disparities in mental health care, as those without financial resources or adequate insurance coverage may struggle to receive necessary treatment. Additionally, navigating reimbursement through out-of-network benefits can be complex and burdensome for patients.  While our hope is for a broad based, public health solution to this issue, it is unfortunately too complex and difficult for us to take on as a small mental health practice.

 

However, we have attempted to make therapy more affordable through the following:

 

•    Hiring therapists at varying experience levels that charge different rates.

•    Offered reduced fee services whenever possible.

•    Accepting payments through the EAP program for DJUSD and YCOE. 

•    Providing a variety of therapy and support groups.

•    Providing pro-bono group therapy to adolescent Medi-Cal recipients. 

•    Offer free workshops and groups at various times throughout the year.

•    Providing reduced fees for group therapy.  

 

If you are interested in learning more about this issue, here is a story on NPR of why some therapists have left insurance as they face many of the same issues as we do.

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